Payment and Cancellation Policy
Effective Date: June 2019 Full payment is charged 7 days prior to arrival.
Credit card processing fee of 2.9% will be charged. Credit card details are stored securely.
Cancellations within 7 days of the booking arrival will occur 100% of the fee. Guests will be charged for lost keys, willful damage, theft, additional cleaning, smoking inside, inappropriate behavior, or breaching terms.
Written cancellation by email is required. We recommend you have your own Travel Insurance to cover cancellation for unforeseen situations such as adverse weather events.
Note: Tariff includes the New Zealand Goods and Services Tax of 15%
Terms and conditions
All reservation requests are subject to confirmation.
Use of facilities prior to check-in time of 2 pm or after check-out time of 10 am may incur additional charges.
The number of guests in your room is not to exceed the number made in the booking or additional charges will be made.
No responsibility is taken for guest's personal property left on the premises.
Children are welcome but must be supervised by an adult at all times.
Children under 2 are accommodated for free. A cot and linen is available for $25. Children aged 2 - 12 are charged at $30 per person.
Extra adults are charged at $40 per person.
Dogs are welcome by prior arrangement. If shedding there is a $25 cleaning fee